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Support

We’re here to help with Mate — the shared home-screen mat for friends.

Contact

Email: support@mate-mats.com

We typically reply within 1–2 business days.

Common topics

  • Account access (email, phone, Apple, or Google sign-in)
  • Inviting friends and shared mats
  • Home Screen widget setup
  • Premium subscriptions, restore purchases, and billing (managed by Apple)
  • Reporting content or requesting account deletion

Subscriptions

Premium is billed through your Apple ID. To manage or cancel a subscription, open iOS Settings → Apple ID → Subscriptions. You can also use Restore in the Mate Premium screen.

Privacy & legal

Privacy Policy · Terms of Service